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SamsonMedia.net
8 Windsor Place
Montclair, NJ 07043
ph/fax: 973.744.6621
gene@samsonmedia.net

If You’re a PR Pro

  • Growing Your Twitter Followers
      Out of all the social media sites we manage for our clients, probably none confounds them more than Twitter.  We’ve already written more extensive tutorials about “who to follow” on Twitter, along with info on frequency and types of content to tweet, so we’re not going to get into that here. What I want […]
  • Managing Your Social Media with Hootsuite
    When we tell clients they need to generate multiple tweets on Twitter and posts on LinkedIn, Facebook and Google Plus every single day we like to wait to hear the audible groan.  That’s mostly because we’re only kidding around with them before we offer them the sane and reasonable option to make it all work […]

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When self-directed IRA company Next Generation Trust Services wanted to offer an even better customer relations experience for their clients and prospects, SamsonMedia installed a premium WordPress plugin on their website to allow the company, which specializes in offering self-directed IRA plans and other services, to better answer questions from people visiting their website.  The new capability will allow as many as 100 account representatives to monitor the website and field questions directly at the point of contact when someone is viewing their website.  The new plugin even has the capability to initiate contact with someone browsing the site although it will be used primarily for handling in-bound questions.

If your business is interested in providing such a service to your clients and customers as a way to use your website as a genuine customer relations and sales tool, please give SamsonMedia a call at 973.744.6621.

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